Dial 311* or email (for questions, complaints and City directory) *Please use this # for citywide issues including: Snow removal, garbage bins, graffiti, postering, park maintenance, traffic signals/crosswalks, parking enforcement, tree pruning, public health, encampment safety and clearing, animal services, solid waste, and litter.
Encampment Safety and Clearing In almost all cases, the City of Toronto is aware of encampment locations and Streets to Homes outreach staff are engaging with those living outdoors. Unless there is an emergency, it is not necessary to report an established encampment to the City and its partners. Learn more about encampment outreach and response.
If you have a concern about encampments, please reach out to 311 to request help for homeless individuals who need support, or call Central Intake (416-397-5637) to support individuals seeking access to emergency shelter.