Contacts

OTHER LOCAL CONTACTS
- Air Quality Concerns
- Ministry of the Environment
1-888-663-8477 - City of Toronto
- Dial 311*, use their reporting system, or email (for questions, complaints and City directory)
*Please use this # for citywide issues including:
Snow removal, garbage bins, graffiti, postering, park maintenance, traffic signals/crosswalks, parking enforcement, tree pruning, public health, encampment safety and clearing, animal services, solid waste, and litter. Encampment Safety and Clearing
In almost all cases, the City of Toronto is aware of encampment locations and Streets to Homes outreach staff are engaging with those living outdoors. Unless there is an emergency, it is not necessary to report an established encampment to the City and its partners. Learn more about encampment outreach and response.- If you have a concern about encampments, please reach out to 311 to request help for homeless individuals who need support, or call Central Intake (416-397-5637) to support individuals seeking access to emergency shelter.
- Illegal Street Parking
- 416-808-6600
- File an Immediate Parking Complaint
- Municipal Licensing and Standards
- 416-392-6700
Re: Proposed sidewalk cafe and marketing display permit fees - Police (11 Division)
- 416-808-1100
- Street Furniture Maintenance (ie. bus shelters & garbage cans)
- 1-866-827-8725
- Toronto Public Library
- 416-397-7131
- TTC Customer Service
- 416-393-3030
COMMUNITY SAFETY RESOURCES
Downloadable Cheat Sheets: Emergency and Community Safety Contacts & Drop-in Resources
SafeTO: This is Toronto’s comprehensive ten-year plan to advance community safety and well-being. SafeTO focuses on reducing vulnerability and violence, promoting healing and justice, and investing in people and neighborhoods. Click here to access the full SafeTO Community Safety and Wellbeing Toolkit
De-escalation Training: These workshops can be a valuable resource for your staff, equipping them with skills to handle challenging situations effectively and safely. The City of Toronto’s free webinars and the Toronto Drop-In Network’s half-day de-escalation workshop are tailored for frontline workers, managers, and volunteers. These training opportunities emphasize crisis recognition and understanding, communication strategies, and post-incident follow-up.
Ontario Human Rights Commission: They offer guidance on addressing hate and discrimination, including steps businesses can take to create inclusive environments and respond to incidents of hate.
Canadian Anti-Hate Network: This organization monitors hate groups and provides resources to individuals and businesses affected by hate-motivated incidents.
- The Junction BIA
- 2990 Dundas St W. Suite 104
Toronto, ON M6P 1Z3 - office@torontojunction.ca